Director of Education Services
Merle joined the LHA in October 2016 as the Director of Education Services. She is certified as a Lean Six Sigma Black Belt and holds the designation from the Professional Academy of Healthcare Professionals. She began her career at Blue Cross in 1978 and retired October 2016 to take on her current role with the LHA. She joined the LHA as an experienced healthcare leader with more than 20 years of experience building strong working relationships in the healthcare community with physicians, hospital leaders and CEOs.
In her current role, she is accountable for the operational planning and execution of the LHA’s comprehensive education program, serving both LHA members and non-members; maintaining a network of professional experts in healthcare-related subject matter; coordinating the process for obtaining continuing education credits; identifying opportunities for improvement; and recommending solutions to improve outcomes and efficiencies for the LHA.