Project Manager for
LHA Hospital Engagement Network
Michelle joined the LHA Education & Research Foundation in February 2012 as the Project Manager for the LHA Hospital Engagement Network (HEN). In her role, she manages the day-to-day program activities for the HEN. Her role includes planning, developing, coordinating and implementing initiatives for the successful implementation of the Partnerships for Patient (PfP) HEN program. Prior to joining the Foundation, Michelle obtained more than 25 years of healthcare experience. She worked as the Program Manager for the Louisiana Health Care Quality Forum’s Quality Measurement and Clinical Quality Improvement Committees. Prior to the Quality Forum, she spent 19 years as a Support Analyst with the Medicare Part B Carrier, working directly with the Carrier Medical Directors and Medical Review Department to develop and implement local medical coverage decisions and federal medical necessity guidelines. Michelle holds a Bachelor of Science in Business Administration from the University of Phoenix in Baton Rouge. She is a GE Certified Lean Six Sigma Green Belt and has earned the Certified Professional in Healthcare Quality (CPHQ) designation. Professional certifications include both the Managed Healthcare Professional Designation and Healthcare Customer Service Associate Designation from America’s Health Insurance Plans (AHIP).