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COVID-19: Assistance for Healthcare Employees


  • Hazard Pay Rebate Program: The Louisiana Department of Revenue issued Emergency Rule LAC 61.I.1919 and Revenue Information Bulletin 20-020 to provide guidance leading up to the July 15 application start period of the Frontline Workers COVID-19 Hazard Pay Rebate Program. Critical infrastructure workers responding to Louisiana’s COVID-19 public health emergency may qualify for a one-time rebate of $250, if they earn less than $50,000 and were employed in one of the qualifying frontline positions on or after March 11, 2020. Additional information and the online application portal will be available tomorrow at (July 14)


  • Childcare Association of Louisiana: This Association has offered to assist hospitals in identifying available childcare opportunities throughout Louisiana. If you have healthcare professionals who are in need of childcare, contact Executive Director Cindy Bishop at or 225-933-5435.


  • Frontline Worker Mental Health Study: Seattle Pacific University is conducting a study that seeks to better understand the mental health needs of our nation’s frontline medical staff during the COVID-19 pandemic to help select and optimize the provision of mental health and suicide prevention services. If you are a healthcare professional working directly with COVID-19 patients and would like to participate in the study, visit the study webpage for more information.
  • AHA Resources: The AHA compiled resources from experts across the healthcare field to help clinicians and hospital team members manage the daily stress and anxiety.
  • Statewide Resource: Healthcare workers who are feeling overwhelmed with stress, fear and anxiety can call the Keeping Calm through COVID hotline 24/7 at 1-866-310-7977. This hotline connects individuals with trained, compassionate counselors who offer support and can direct you to mental health and substance abuse counseling services. All calls are confidential.
  • Region 5 Resource: The Family and Youth Counseling Agency is offering counseling services via web or voice sessions to any frontline healthcare workers and families in Region 5. No insurance is required, and there is a $10 co-pay per session. This service is being funded by an Entergy Grant. For an appointment, contact 337-439-9941.


Volunteer: Healthcare volunteers are needed now in Louisiana to care for patients in our communities. Apply through the Louisiana Volunteers in Action (LAVA) website.


  • Healthcare Hero Donations: The Frontline Impact Project (FIP) is a platform that matches healthcare workers and first responders with donated products and services. Donations include food, personal care items, mental health services and virtual fitness classes. Built by The KIND Foundation, in partnership with Project N95, FIP has 55 partners, such as KIND, Unilever, Extra Gum, Keurig, Dr Pepper, Hint, Image Skincare and Headspace, that are committed to supporting frontline heroes. To request a resource, visit
  • National Offers: The AHA has compiled a list of companies, including Hilton, Marriott, United, Delta, Starbucks and Uber, offering free and discounted services to frontline healthcare workers.
  • Hotel Special Rates:
    • Several participating Marriott Hotels in Covington, Lafayette, Metairie and New Orleans, and Shreveport/Bossier City have a special rate for healthcare provider and traveling nurses starting at $60 per night. Visit, and use special rate code 6SG under “Corporate/Promo /Set# .” Room rates are subject to availability. The Baton Rouge area is offering a medical rate of $65.00 that can be accessed here.


  • Patient Resource: A new AHA resource, “Addressing Emotions on the Frontlines,” provides techniques and scripting for frontline workers to provide support for patients and their families, build trusting relationships and diffuse conflicts even in times of crisis.
  • Patient Resource: The AHA “Proactive Conversations that Support Providers and Patients” resource provides scripting and support for frontline staff to identify and document a patient’s language preference, emergency contacts, and advance directives to ensure patient communication preferences and treatment preferences are understood and respected throughout the continuum of care.

  • Caregiver App: Custom Learning Systems released a free app featuring the newly-developed education tool “Caregiver Heroes” that offers a complimentary micro-webinar series for frontline caregivers with video content specifically to help address issues related to the pandemic. To begin viewing these videos, download the Everyone’s a Caregiver App from IOS or Android. For additional assistance, contact the caregivers Help Desk at 1-800-667-7325 x 206 or
Louisiana Hospital Association

9521 Brookline Avenue, Baton Rouge, LA 70809  Google Map
Phone: (225) 928-0026
Fax: (225) 923-1004